We supply all cleaning supplies as a practice. If there are specific products that you want us to use, you supply them and we will use them. We use mostly green products to protect you, your family and your pets.
We prefer to use your vacuum but we can provide one if needed. If we can use yours there is less risk of cross-contamination between houses.
It’s completely up to you. If you’re not going to be home, make sure you let us know. You can hide a key, give us the door code or we can maintain a key in the office so we can access your house on cleaning day.
We do our best to be "right on time." But, we do have a one-hour arrival window to account for traffic, going over on the previous house or weather. If we are going to be more than 30 minutes early or late we will call you.
Cleaning supplies aren’t included by default. This ensures your cleaner uses the products you like and there isn’t any cross-contamination from house to house.
However, if you don’t have supplies, we can bring them for an additional charge of $10 per visit ($15 for move-in/out cleanings). You can opt-in to this option from your customer dashboard. Also, you can click here to see a list of items to have on hand. Please note: we always use your vacuum and mop/bucket so please be sure to have those items on-hand.
We offer a range of services from weekly cleaning to one-time cleaning to move-in and move-out cleaning. You can see the different services by visiting the front page and clicking on the “Services” button halfway down the page.